FAQ
What types of auto parts do you sell?
We offer a wide range of auto parts, including engine components, brake systems, suspension parts, electrical components, filters, fluids, and more. And yes, we offer a comprehensive range of performance and racing parts.
Are your auto parts genuine OEM or aftermarket?
- We carry both genuine OEM (Original Equipment Manufacturer) parts and high-quality aftermarket parts from reputable brands.
How do I find the right part for my vehicle?
- If you're tired of browsing and can't find the product you're looking for, simply enter the details in the search box, and voila! You've found it.
Do you offer warranties on your auto parts?
- Yes, most of our parts come with manufacturer warranties. Please review the specific warranty terms for details or contact us.
Do you have all items in stock?
We update our inventory every day, but due to technical reasons, it may occasionally take longer than expected to update. Please feel free to contact us for availability status.
Do you charge a handling fee?
-No
What is your shipping policy?
- We offer fast and reliable shipping options for our customers. Shipping costs and delivery times vary depending on the destination and the selected shipping method. Please refer to our shipping policy for more details.
Can I return or exchange a part if it doesn't fit my vehicle?
- Yes, we accept returns and exchanges within 14 period from the date of purchase, provided the part is in its original condition and packaging. Please review our return policy for detailed instructions.
How can I track my order?
- Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Do you offer customer support if I have questions or need assistance?
- Absolutely! Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by phone or email support during business hours.
Are your prices competitive?
- Yes, we strive to offer competitive prices on all our auto parts while maintaining the highest quality standards. We also frequently run promotions and discounts to provide additional value to our customers.
Do you ship internationally?
- At present we ship to USA and Canada only. Please contact our customer support team for more information on international shipping options.
Where do you ship from?
-We ship most orders from our partners US warehouse. Orders can be shipped from our warehouses to make delivery times quicker.
What shipping providers?
-We ship with UPS, FedEx, USPS, and for oversized items, we offer truck freight shipping.
Do you offer any discounts or deals?
Yes, we do offer discounts and deals from time to time. Additionally, if you add your item to the cart and message us, we'll review your request within 24 hours and see if we can offer you further discounts.
Need more assistance or have additional questions? Feel free to drop us a email message anytime at-
info@autoperformancehub.com
